How do i determine the right size for me?
You can view the sizing details for a product by clicking on the \’Size Guide\’ on the product page. This displays the size chart for the product and helps you decide which size fits you best. You may also contact our customer services to get any guidance. Moreover, you have the option to return or exchange the product if the size you selected does not fit you properly. You can review our return/exchange policy.
The item is out of stock. what do i do?
Although we try to maintain a stock level that keeps up with our expected demand, certain items which are highly popular may exceptionally run out of stock. As our stocks are continuously updated, please browse Junior club regularly to keep yourself posted with the latest products we have to offer.
Do you charge extra for delivery?
We offer free deliveries for all orders above Rs.5000/- Order below the Rs.5000/- threshold are charged a nominal Rs.200/- as delivery charges. Delivery charges for international orders are variable depending on the weight and destination of the shipment. Please get in touch with our customer services representatives for further details based on your location.
How can i track my order?
An email with tracking details for your order will be sent as soon as your order is dispatched. You can also track your order via sms or phone.
Can i try the item prior to making a purchase?
Try & Buy service is available in Jhelum only. This service entitles you to try-out your purchases at the time of delivery, pay only for what you like and return the rest on-the-spot. Customers in other main cities can check what they have ordered upon delivery and pay if satisfied else refuse without baring any charges. Customers in rest of the cities have the option to return or exchange the product(s) as per our return/exchange policy. Try & Buy and checking upon delivery service are offered subject to availability and have to be informed during confirmation of order or prior to your order being processed.